Account Director
We are looking for an ambitious Account Director who will take responsibility for managing our account team and operations and lead by an example. In this position, you will also be responsible for providing exceptional client experience and increase our customer satisfaction.
RESPONSIBILIES
- Create detailed sales business plans
- Set and manage sales goals and quotas
- Manage the entire sales cycle
- Assist in finding prospects and leads
- Identify new sales opportunities
- Build strong client relationships
- Identify opportunities to up-see and cross-sell
- Provide customer support when needed
- Learn new product and services features and benefits
- Provide professional after-sales support
- Respond to complaints and manage issues to ensure customer success and satisfaction
- Prepare and present reports on KPIs
REQUIREMENTS
- Good negotiation skills
- Outstanding knowledge of MS Office
- Good knowledge of CRM software
- Knowledge in Salesforce is a plus
- Sense of ownership and pride in your performance and its impact on company’s success
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills
- Enthusiastic and passionate
- MA in business administration, sales, marketing or similar relevant field
IS THIS YOU?